Our policies cater to products purchased directly from Northern Lights. Please note if you purchased through a 3rd party, our products abide by their shipping and return policies. All our products enjoy a 60-day money-back guarantee on all products (FBL-Visor and SunRise Clock enjoy a 30-day guarantee). Please be aware that return shipping costs to our facility are to be borne by the customer and 35$ restocking fee applies. All tubes are non refundable.
We offer complimentary Standard Shipping across Canada and the 48 contiguous US States via UPS Ground Service and Canada Post. You can expect your order to arrive within a 2 – 7 working day timeframe. Customers in Alaska, Yukon, NWT, Nunavut and Hawaii will be charged $50 in shipping fees.